Shipping policy
TrueZenBeads – Shipping & Delivery Policy
Last updated: September 25, 2025
1. Processing Time- All orders are processed within 1–3 business days after payment is confirmed.
- Orders are not shipped or delivered on weekends or holidays.
- High volume of orders may cause slight delays; you will be notified via email if delayed.
| Region | Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|---|
| United States | Standard Shipping | 7–15 business days | Tracking provided |
| Canada & Europe | Standard Shipping | 10–20 business days | Tracking provided |
| Other International | Standard Shipping | 15–30 business days | Tracking provided (may vary by country) |
Delivery times are estimates; customs and local postal services may cause delays.
3. Shipping Costs- Free shipping on orders over $50.
- Orders under $50: flat rate shipping applied at checkout.
- Customs fees, import duties, or taxes are the recipient's responsibility.
Once your order is shipped, you will receive a tracking number via email. Use it to track your package on the carrier’s website.
5. Shipping Restrictions- We ship to most countries worldwide, excluding restricted regions.
- Certain products may be restricted in some countries (e.g., metal or natural stone items).
- Contact us within 30 days of receiving your order for assistance.